No. There are no set-up fees, maintenance costs or hidden costs when you subscribe to Block7. All support is included in your flat rate fee.

Subscription terms vary from annual subscriptions to multi-year subscriptions, so you can choose the plan and term that’s right for you.

Payments are made via advance bill invoices. For a monthly paid subscription, payment will be made via a recurring advanced monthly bill invoice. For annual or advanced paid subscriptions, payment will be made via a single advanced bill invoice.

Yes, we offer loyalty discounts for multi-year terms paid in advance.

Our pricing matrix is designed to reward loyalty. Meaning our Standard User pricing model is based on a fixed price per named user, per month depending on commitment length. We do offer a significantly discount to add Lite User subscriptions at a cost of £20 per month per user at a Ratio of one Lite User for every one Contracted Standard User. Meaning that for everyone Contracted Standard User, you can add one Contracted Lite User if you wish.

Standard Users and Lite Users have a different billing model. Standard Users are charged a fixed subscription fee irrespective of usage providing unlimited assessments. A Lite User, is based on a Pay-Per-Use model, charged at a significantly reduced fixed subscription fee plus a usage fee per report /assessment.

No, there is a maximum restriction on the number of Contracted Lite Users, at a Ratio of 1-1 Contracted Standard Users. Meaning that for everyone Contracted Standard User, you can add one Contracted Lite User if you wish.

Yes, if one of your subscription named users either leaves your employment or permanently changes their job role within your company, you can reassign that named user account in its entirety, subject to the subscription terms and conditions found on our website.

Yes. If you’d like to add additional standard named user subscription’s part way through the current contracted term on one of our paid multi-term plans the subscription fee will be pro-rated for the remainder of the subscription term.
Pre-requisite is that the pro-rated term of any new users will be for a minimum of 12 months.

Pre-purchased banked report credits are held on the company account, whereby banked report credits can be accessed by all Lite Users, as and when required. All payments are paid in advance and invoiced, according to your contract of order. As soon an assessor submits a report, the credit will be used.

Yes, you can purchase banked report credits and save up to 25% with quantity purchase of reports in advance. Contact your account manager for details.

To activate a Sole Trader, account a £250 activation fee per year is applied plus a payment for the first year of 10 Banked Credit Reports@ £50 per report. Initial layout £750.

Pre-purchased banked report credits are held on the Sole Trader’s company account, where banked report credits can be accessed as and when required. All payments are paid in advance and invoiced, according to a contract of order. As soon as you submit a report, the credit will be used.

A quick way to track your usage is via the Consultancy Admin Banked Credit Report Dashboard. This will display your current outstanding balance, together with any debits (submitted reports) and credits (merged reports) taken from your total banked credit reports to date.

Pre purchased banked report credits are held on your company account and can be accessed as and when required. Payments are paid in advance and invoiced according to your contract of order. As soon you submit a report the credit will be used when the report is submitted to the portal ready to send to the client.

Yes, your report credit bank can be topped up at any time when needed via contacting [email protected]. You will receive an invoice for immediate payment and request to electronically sign an order form for the number of reports you wish to purchase.

No. This is a single named user Sole Trader Account.

To continue using BLOCK7, you have the option to upgrade to a subscription account with a single or multiple user subscriptions should you require to do so.

All your reports and client data are safe and held within BLOCK7’s Cloud Hosting regardless of which BLOCK7 SaaS package that you use. You can upgrade seamlessly to a subscription package whenever you like without losing any access to client information or report data.

You can cancel your account at any time and your account will be de-activated according to the standard terms and conditions. Be sure to export your data before cancelling your account as it will be removed from our system.

No. Register all your clients for free access to the Risk Management Portal.